<p class="PlaygroundEditorTheme__paragraph"><br></p><h1 class="PlaygroundEditorTheme__h1" dir="ltr"><span style="white-space: pre-wrap;">🎥 </span><a href="https://fathom.video/share/CM8euqVDoRZXAv-z3t_3DvrFMCHJ9LH2" rel="noreferrer" class="PlaygroundEditorTheme__link"><span style="white-space: pre-wrap;">Click here to watch the replay</span></a></h1><p class="PlaygroundEditorTheme__paragraph"><br></p><h3 class="PlaygroundEditorTheme__h3" dir="ltr"><span style="white-space: pre-wrap;">Below is an overview of what was discussed on the call</span></h3><p class="PlaygroundEditorTheme__paragraph"><br></p><h3 class="PlaygroundEditorTheme__h3" dir="ltr"><a href="https://fathom.video/share/AtDyxz7gArE_jaWG1Btp_3KypAfYesKW?tab=summary&amp;timestamp=0" title="PLAY @0:00" class="PlaygroundEditorTheme__link"><span style="white-space: pre-wrap;">Automating Instagram and Facebook workflows @ 0:00</span></a></h3><p class="PlaygroundEditorTheme__paragraph" dir="ltr"><span style="white-space: pre-wrap;">Trett discussed setting up workflows to automate responses to comments on Instagram and Facebook posts containing specific keywords like "BV" and "roles". Stephanie walked through the process of creating branching workflows to handle different triggers and route users to the appropriate next steps, such as sending them a form link.</span></p><p class="PlaygroundEditorTheme__paragraph" dir="ltr"><br></p><h3 class="PlaygroundEditorTheme__h3" dir="ltr"><a href="https://fathom.video/share/AtDyxz7gArE_jaWG1Btp_3KypAfYesKW?tab=summary&amp;timestamp=364" title="PLAY @6:04" class="PlaygroundEditorTheme__link"><span style="white-space: pre-wrap;">Integrating forms and coupons @ 6:04</span></a></h3><p class="PlaygroundEditorTheme__paragraph" dir="ltr"><span style="white-space: pre-wrap;">Trett asked about integrating forms he had created into the workflows, and Stephanie showed how to add form links as the next action after a trigger is detected. They also discussed setting up coupon codes to apply discounts on product purchases.</span></p><p class="PlaygroundEditorTheme__paragraph" dir="ltr"><br></p><h3 class="PlaygroundEditorTheme__h3" dir="ltr"><a href="https://fathom.video/share/AtDyxz7gArE_jaWG1Btp_3KypAfYesKW?tab=summary&amp;timestamp=989" title="PLAY @16:29" class="PlaygroundEditorTheme__link"><span style="white-space: pre-wrap;">Separating bakery and wellness workflows @ 16:29</span></a></h3><p class="PlaygroundEditorTheme__paragraph" dir="ltr"><span style="white-space: pre-wrap;">Trett asked about the ability to manage separate workflows and automations for his bakery and wellness businesses under the same account, and Stephanie provided guidance on organizing the workflows and content into folders to keep them distinct.</span></p><p class="PlaygroundEditorTheme__paragraph" dir="ltr"><br></p><h3 class="PlaygroundEditorTheme__h3" dir="ltr"><a href="https://fathom.video/share/AtDyxz7gArE_jaWG1Btp_3KypAfYesKW?tab=summary&amp;timestamp=1094" title="PLAY @18:14" class="PlaygroundEditorTheme__link"><span style="white-space: pre-wrap;">Gabriella's questions and onboarding @ 18:14</span></a></h3><p class="PlaygroundEditorTheme__paragraph" dir="ltr"><span style="white-space: pre-wrap;">Gabriella asked about reporting capabilities, integrating with existing tools like Thrivecart, and the availability of Australian/British English language support. Stephanie provided an overview of the reporting features and advised on consolidating tools within the Simple Business Suite.</span></p><p class="PlaygroundEditorTheme__paragraph" dir="ltr"><br></p><h3 class="PlaygroundEditorTheme__h3" dir="ltr"><a href="https://fathom.video/share/AtDyxz7gArE_jaWG1Btp_3KypAfYesKW?tab=summary&amp;timestamp=1841" title="PLAY @30:41" class="PlaygroundEditorTheme__link"><span style="white-space: pre-wrap;">Customizing the website and landing pages @ 30:41</span></a></h3><p class="PlaygroundEditorTheme__paragraph" dir="ltr"><span style="white-space: pre-wrap;">Trett expressed interest in moving his existing website fully onto the Simple Business Suite platform, and Stephanie explained the process of redesigning and integrating an external website, as well as the option to use pre-built landing page templates.</span></p><p class="PlaygroundEditorTheme__paragraph" dir="ltr"><br></p><h3 class="PlaygroundEditorTheme__h3" dir="ltr"><a href="https://fathom.video/share/AtDyxz7gArE_jaWG1Btp_3KypAfYesKW?tab=summary&amp;timestamp=2839" title="PLAY @47:19" class="PlaygroundEditorTheme__link"><span style="white-space: pre-wrap;">Coaching and strategy support @ 47:19</span></a></h3><p class="PlaygroundEditorTheme__paragraph" dir="ltr"><span style="white-space: pre-wrap;">Trett inquired about one-on-one coaching and strategy sessions to help optimize his business workflows, and Stephanie outlined several options including a private day, small group mastermind, and a podcast-based coaching program.</span></p><p class="PlaygroundEditorTheme__paragraph" dir="ltr"><br></p><h3 class="PlaygroundEditorTheme__h3" dir="ltr"><a href="https://fathom.video/share/AtDyxz7gArE_jaWG1Btp_3KypAfYesKW?tab=summary&amp;timestamp=3054" title="PLAY @50:54" class="PlaygroundEditorTheme__link"><span style="white-space: pre-wrap;">Recap and next steps @ 50:54</span></a></h3><p class="PlaygroundEditorTheme__paragraph" dir="ltr"><span style="white-space: pre-wrap;">The participants expressed enthusiasm for the Simple Business Suite platform and its capabilities, and Stephanie provided information on special offers and next steps for onboarding and getting additional support.</span></p><p class="PlaygroundEditorTheme__paragraph" dir="ltr"><br></p>

You can find the replay for the office hours session from November 25, 2024

# 🎥[Click here to watch the replay](https://fathom.video/share/CM8euqVDoRZXAv-z3t_3DvrFMCHJ9LH2)

### Below is an overview of what was discussed on the call

### [Automating Instagram and Facebook workflows @ 0:00](https://fathom.video/share/AtDyxz7gArE_jaWG1Btp_3KypAfYesKW?tab=summary&timestamp=0 "PLAY @0:00")

Trett discussed setting up workflows to automate responses to comments on Instagram and Facebook posts containing specific keywords like "BV" and "roles". Stephanie walked through the process of creating branching workflows to handle different triggers and route users to the appropriate next steps, such as sending them a form link.

### [Integrating forms and coupons @ 6:04](https://fathom.video/share/AtDyxz7gArE_jaWG1Btp_3KypAfYesKW?tab=summary&timestamp=364 "PLAY @6:04")

Trett asked about integrating forms he had created into the workflows, and Stephanie showed how to add form links as the next action after a trigger is detected. They also discussed setting up coupon codes to apply discounts on product purchases.

### [Separating bakery and wellness workflows @ 16:29](https://fathom.video/share/AtDyxz7gArE_jaWG1Btp_3KypAfYesKW?tab=summary&timestamp=989 "PLAY @16:29")

Trett asked about the ability to manage separate workflows and automations for his bakery and wellness businesses under the same account, and Stephanie provided guidance on organizing the workflows and content into folders to keep them distinct.

### [Gabriella's questions and onboarding @ 18:14](https://fathom.video/share/AtDyxz7gArE_jaWG1Btp_3KypAfYesKW?tab=summary&timestamp=1094 "PLAY @18:14")

Gabriella asked about reporting capabilities, integrating with existing tools like Thrivecart, and the availability of Australian/British English language support. Stephanie provided an overview of the reporting features and advised on consolidating tools within the Simple Business Suite.

### [Customizing the website and landing pages @ 30:41](https://fathom.video/share/AtDyxz7gArE_jaWG1Btp_3KypAfYesKW?tab=summary&timestamp=1841 "PLAY @30:41")

Trett expressed interest in moving his existing website fully onto the Simple Business Suite platform, and Stephanie explained the process of redesigning and integrating an external website, as well as the option to use pre-built landing page templates.

### [Coaching and strategy support @ 47:19](https://fathom.video/share/AtDyxz7gArE_jaWG1Btp_3KypAfYesKW?tab=summary&timestamp=2839 "PLAY @47:19")

Trett inquired about one-on-one coaching and strategy sessions to help optimize his business workflows, and Stephanie outlined several options including a private day, small group mastermind, and a podcast-based coaching program.

### [Recap and next steps @ 50:54](https://fathom.video/share/AtDyxz7gArE_jaWG1Btp_3KypAfYesKW?tab=summary&timestamp=3054 "PLAY @50:54")

The participants expressed enthusiasm for the Simple Business Suite platform and its capabilities, and Stephanie provided information on special offers and next steps for onboarding and getting additional support.

Office Hours: November 25, 2024

<h1 class="PlaygroundEditorTheme__h1" dir="ltr"><span style="white-space: pre-wrap;">🎥 </span><a href="https://fathom.video/share/CM8euqVDoRZXAv-z3t_3DvrFMCHJ9LH2" rel="noreferrer" class="PlaygroundEditorTheme__link"><span style="white-space: pre-wrap;">Click here to watch the replay</span></a></h1><p class="PlaygroundEditorTheme__paragraph"><br></p><h3 class="PlaygroundEditorTheme__h3" dir="ltr"><span style="white-space: pre-wrap;">Below is an overview of what was discussed on the call</span></h3><p class="PlaygroundEditorTheme__paragraph"><br></p><h1 class="PlaygroundEditorTheme__h1"><br></h1><h2 class="PlaygroundEditorTheme__h2"><br></h2><p class="PlaygroundEditorTheme__paragraph"><br></p>

All replays of our office hour calls can be found here.