<h2 class="PlaygroundEditorTheme__h2" dir="ltr">Access Settings</h2>Click on "Settings" in the left-hand menu. <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Navigate to Phone Numbers</h2>Within Settings, select "SMS &amp; Phone Numbers." <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Add a New Phone Number</h2>Click on the "+ Add Number" button.<img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/7666e0_fk8hms9xdjaq_7e1g4wubty4dqrqn4ho0g.1736196011738.png?alt=media" alt="" width="395" height="233"> <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Select Your Country</h2>Choose the country for which you wish to purchase the number for. <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Filter The Phone Number Options</h2>Select Filter and select the 'Toll Free' option only. DO NOT select a local number because you will not be able to use this for SMS messages. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/7666e0_screen-shot-2025-01-06-at-2.42.23-pm.1736196165946.png?alt=media" alt="" width="inherit" height="inherit"> <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Complete Regulatory Requirements</h2>For accounts outside the USA or Canada, a regulatory bundle or address may be required.This is a standard industry practice to ensure compliance with local regulations. <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Choose and Purchase the Number</h2><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Select your preferred phone number from the available options.</li><li value="2" class="PlaygroundEditorTheme__listItem">Click "Proceed to Buy" to finalize the purchase.</li></ul> After completing these steps, the new phone number will be added to your sub-account and ready for use. <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Complete A2P Verification</h2>To ensure your SMS campaigns are compliant with industry standards and regulations, we require A2P (Application-to-Person) registration. This process helps improve SMS deliverability and prevents message filtering or blocking by carriers. Follow the prompts on the screen to complete the verification process. Below is a template to help push you through the verification process - Estimated Monthly Volume: 1,000 Opt In Type: Web FormUse Case Categories: Account notifications, delivery notifications, marketing, customer careOpt In Workflow URL: INSERT THE LINK TO YOUR CALENDAR OR OPT IN PAGE WITH YOUR DOMAIN Use Case DescriptionThis number will be used to send appointment information - confirmation &amp; reminder messages to our customers once they have booked an appointment with us on our website and opted-in to receive promotional and notification SMS from us. Message ContentHey Brian! This is [YOUR NAME] from [YOUR COMPANY NAME]. I see that you weren't able to make it to our appointment. You can reschedule here if you'd like: [INSERT CALENDAR LINK] Reply STOP to unsubscribe. Completed Example for MessageHey Brian! This is Steph from the Simple Business Suite. I see that you weren't able to make it to our appointment. You can reschedule here if you'd like: calenderlink.com Reply STOP to unsubscribe.

This article will explain how to purchase and setup a phone number to use for SMS and phone calls.

## Access Settings

Click on "Settings" in the left-hand menu.

## Navigate to Phone Numbers

Within Settings, select "SMS & Phone Numbers."

## Add a New Phone Number

Click on the "+ Add Number" button.

![](https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/7666e0_fk8hms9xdjaq_7e1g4wubty4dqrqn4ho0g.1736196011738.png?alt=media)

## Select Your Country

Choose the country for which you wish to purchase the number for.

## Filter The Phone Number Options

Select Filter and select the 'Toll Free' option only. DO NOT select a local number because you will not be able to use this for SMS messages.

![](https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/7666e0_screen-shot-2025-01-06-at-2.42.23-pm.1736196165946.png?alt=media)

## Complete Regulatory Requirements

For accounts outside the USA or Canada, a regulatory bundle or address may be required.

This is a standard industry practice to ensure compliance with local regulations.

## Choose and Purchase the Number

* Select your preferred phone number from the available options.
* Click "Proceed to Buy" to finalize the purchase.

After completing these steps, the new phone number will be added to your sub-account and ready for use.

## Complete A2P Verification

To ensure your SMS campaigns are compliant with industry standards and regulations, we require A2P (Application-to-Person) registration. This process helps improve SMS deliverability and prevents message filtering or blocking by carriers.

Follow the prompts on the screen to complete the verification process.

****Below is a template to help push you through the verification process -****

****Estimated Monthly Volume:****1,000  
****Opt In Type:****Web Form

****Use Case Categories:****Account notifications, delivery notifications, marketing, customer care

****Opt In Workflow URL:****INSERT THE LINK TO YOUR CALENDAR OR OPT IN PAGE WITH YOUR DOMAIN

****Use Case Description****

This number will be used to send appointment information - confirmation & reminder messages to our customers once they have booked an appointment with us on our website and opted-in to receive promotional and notification SMS from us.

****Message Content****

Hey Brian! This is \[YOUR NAME\] from \[YOUR COMPANY NAME\]. I see that you weren't able to make it to our appointment. You can reschedule here if you'd like: \[INSERT CALENDAR LINK\] Reply STOP to unsubscribe.

****Completed Example for Message****

**Hey Brian! This is Steph from the Simple Business Suite. I see that you weren't able to make it to our appointment. You can reschedule here if you'd like: calenderlink.com Reply STOP to unsubscribe.**

<h2 class="PlaygroundEditorTheme__h2" dir="ltr">Access Settings</h2>Click on "Settings" in the left-hand menu. <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Navigate to Phone Numbers</h2>Within Settings, select "SMS &amp; Phone Numbers." <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Add a New Phone Number</h2>Click on the "+ Add Number" button.<img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/7666e0_fk8hms9xdjaq_7e1g4wubty4dqrqn4ho0g.1736196011738.png?alt=media" alt="" width="395" height="233"> <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Select the COUNTRY</h2>Choose the country for which you wish to purchase the number for. <h2 class="PlaygroundEditorTheme__h2" dir="ltr">FILTER THE PHONE NUMBER OPTIONS</h2>Select Filter and select the 'Toll Free' option only. DO NOT select a local number because you will not be able to use this for SMS messages. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/7666e0_screen-shot-2025-01-06-at-2.42.23-pm.1736196165946.png?alt=media" alt="" width="inherit" height="inherit"> <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Complete Regulatory Requirements</h2>For accounts outside the USA or Canada, a regulatory bundle or address may be required.This is a standard industry practice to ensure compliance with local regulations. <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Choose and Purchase the Number</h2><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Select your preferred phone number from the available options.</li><li value="2" class="PlaygroundEditorTheme__listItem">Click "Proceed to Buy" to finalize the purchase.</li></ul> After completing these steps, the new phone number will be added to your sub-account and ready for use. <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Complete A2P Verification</h2>To ensure your SMS campaigns are compliant with industry standards and regulations, we require A2P (Application-to-Person) registration. This process helps improve SMS deliverability and prevents message filtering or blocking by carriers. Follow the prompts on the screen to complete the verification process. Below is a template for a message that you can use to help push you through the verification process:Hey Brian! This is [YOUR NAME] from [YOUR COMPANY NAME]. I see that you weren't able to make it to our appointment. You can reschedule here if you'd like: [INSERT CALENDAR LINK] Reply STOP to unsubscribe. Completed ExampleHey Brian! This is Steph from the Simple Business Suite. I see that you weren't able to make it to our appointment. You can reschedule here if you'd like: calenderlink.com Reply STOP to unsubscribe.

Setting Up a Phone Number

<h2 class="PlaygroundEditorTheme__h2" dir="ltr">Access Settings</h2>Click on "Settings" in the left-hand menu. <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Navigate to Phone Numbers</h2>Within Settings, select "SMS &amp; Phone Numbers." <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Add a New Phone Number</h2>Click on the "+ Add Number" button.<img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/7666e0_fk8hms9xdjaq_7e1g4wubty4dqrqn4ho0g.1736196011738.png?alt=media" alt="" width="395" height="233"> <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Select Your Country</h2>Choose the country for which you wish to purchase the number for. <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Filter The Phone Number Options</h2>Select Filter and select the 'Toll Free' option only. DO NOT select a local number because you will not be able to use this for SMS messages. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/7666e0_screen-shot-2025-01-06-at-2.42.23-pm.1736196165946.png?alt=media" alt="" width="inherit" height="inherit"> <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Complete Regulatory Requirements</h2>For accounts outside the USA or Canada, a regulatory bundle or address may be required.This is a standard industry practice to ensure compliance with local regulations. <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Choose and Purchase the Number</h2><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Select your preferred phone number from the available options.</li><li value="2" class="PlaygroundEditorTheme__listItem">Click "Proceed to Buy" to finalize the purchase.</li></ul> After completing these steps, the new phone number will be added to your sub-account and ready for use. <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Complete A2P Verification</h2>To ensure your SMS campaigns are compliant with industry standards and regulations, we require A2P (Application-to-Person) registration. This process helps improve SMS deliverability and prevents message filtering or blocking by carriers. Follow the prompts on the screen to complete the verification process. Below is a template for a message that you can use to help push you through the verification process:Hey Brian! This is [YOUR NAME] from [YOUR COMPANY NAME]. I see that you weren't able to make it to our appointment. You can reschedule here if you'd like: [INSERT CALENDAR LINK] Reply STOP to unsubscribe. Completed ExampleHey Brian! This is Steph from the Simple Business Suite. I see that you weren't able to make it to our appointment. You can reschedule here if you'd like: calenderlink.com Reply STOP to unsubscribe.

<h2 class="PlaygroundEditorTheme__h2" dir="ltr">Access Settings</h2>Click on "Settings" in the left-hand menu. <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Navigate to Phone Numbers</h2>Within Settings, select "SMS &amp; Phone Numbers." <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Add a New Phone Number</h2>Click on the "+ Add Number" button.<img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/7666e0_fk8hms9xdjaq_7e1g4wubty4dqrqn4ho0g.1736196011738.png?alt=media" alt="" width="395" height="233"> <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Select Your Country</h2>Choose the country for which you wish to purchase the number for. <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Filter The Phone Number Options</h2>Select Filter and select the 'Toll Free' option only. DO NOT select a local number because you will not be able to use this for SMS messages. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/7666e0_screen-shot-2025-01-06-at-2.42.23-pm.1736196165946.png?alt=media" alt="" width="inherit" height="inherit"> <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Complete Regulatory Requirements</h2>For accounts outside the USA or Canada, a regulatory bundle or address may be required.This is a standard industry practice to ensure compliance with local regulations. <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Choose and Purchase the Number</h2><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Select your preferred phone number from the available options.</li><li value="2" class="PlaygroundEditorTheme__listItem">Click "Proceed to Buy" to finalize the purchase.</li></ul> After completing these steps, the new phone number will be added to your sub-account and ready for use. <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Complete A2P Verification</h2>To ensure your SMS campaigns are compliant with industry standards and regulations, we require A2P (Application-to-Person) registration. This process helps improve SMS deliverability and prevents message filtering or blocking by carriers. Follow the prompts on the screen to complete the verification process. Below is a template for a message that you can use to help push you through the verification process:Hey Brian! This is [YOUR NAME] from [YOUR COMPANY NAME]. I see that you weren't able to make it to our appointment. You can reschedule here if you'd like: [INSERT CALENDAR LINK] Reply STOP to unsubscribe. Completed ExampleHey Brian! This is Steph from the Simple Business Suite. I see that you weren't able to make it to our appointment. You can reschedule here if you'd like: calenderlink.com Reply STOP to unsubscribe.

<h2 class="PlaygroundEditorTheme__h2" dir="ltr">Access Settings</h2>Click on "Settings" in the left-hand menu. <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Navigate to Phone Numbers</h2>Within Settings, select "SMS &amp; Phone Numbers." <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Add a New Phone Number</h2>Click on the "+ Add Number" button.<img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/7666e0_fk8hms9xdjaq_7e1g4wubty4dqrqn4ho0g.1736196011738.png?alt=media" alt="" width="395" height="233"> <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Select Your Country</h2>Choose the country for which you wish to purchase the number for. <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Filter The Phone Number Options</h2>Select Filter and select the 'Toll Free' option only. DO NOT select a local number because you will not be able to use this for SMS messages. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/7666e0_screen-shot-2025-01-06-at-2.42.23-pm.1736196165946.png?alt=media" alt="" width="inherit" height="inherit"> <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Complete Regulatory Requirements</h2>For accounts outside the USA or Canada, a regulatory bundle or address may be required.This is a standard industry practice to ensure compliance with local regulations. <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Choose and Purchase the Number</h2><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Select your preferred phone number from the available options.</li><li value="2" class="PlaygroundEditorTheme__listItem">Click "Proceed to Buy" to finalize the purchase.</li></ul> After completing these steps, the new phone number will be added to your sub-account and ready for use. <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Complete A2P Verification</h2>To ensure your SMS campaigns are compliant with industry standards and regulations, we require A2P (Application-to-Person) registration. This process helps improve SMS deliverability and prevents message filtering or blocking by carriers. Follow the prompts on the screen to complete the verification process. Below is a template to help push you through the verification process - Estimated Monthly Volume: 1,000 Opt In Type: Web FormUse Case Categories: Account notifications, delivery notifications, marketing, customer careOpt In Workflow URL: INSERT THE LINK TO YOUR CALENDAR OR OPT IN PAGE WITH YOUR DOMAIN Use Case DescriptionThis number will be used to send appointment information - confirmation &amp; reminder messages to our customers once they have booked an appointment with us on our website and opted-in to receive promotional and notification SMS from us. Message ContentHey Brian! This is [YOUR NAME] from [YOUR COMPANY NAME]. I see that you weren't able to make it to our appointment. You can reschedule here if you'd like: [INSERT CALENDAR LINK] Reply STOP to unsubscribe. Completed Example for MessageHey Brian! This is Steph from the Simple Business Suite. I see that you weren't able to make it to our appointment. You can reschedule here if you'd like: calenderlink.com Reply STOP to unsubscribe.

<h2 class="PlaygroundEditorTheme__h2" dir="ltr">Access Settings</h2>Click on "Settings" in the left-hand menu. <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Navigate to Phone Numbers</h2>Within Settings, select "SMS &amp; Phone Numbers." <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Add a New Phone Number</h2>Click on the "+ Add Number" button.<img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/7666e0_fk8hms9xdjaq_7e1g4wubty4dqrqn4ho0g.1736196011738.png?alt=media" alt="" width="395" height="233"> <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Select Your Country</h2>Choose the country for which you wish to purchase the number for. <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Filter The Phone Number Options</h2>Select Filter and select the 'Toll Free' option only. DO NOT select a local number because you will not be able to use this for SMS messages. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/7666e0_screen-shot-2025-01-06-at-2.42.23-pm.1736196165946.png?alt=media" alt="" width="inherit" height="inherit"> <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Complete Regulatory Requirements</h2>For accounts outside the USA or Canada, a regulatory bundle or address may be required.This is a standard industry practice to ensure compliance with local regulations. <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Choose and Purchase the Number</h2><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Select your preferred phone number from the available options.</li><li value="2" class="PlaygroundEditorTheme__listItem">Click "Proceed to Buy" to finalize the purchase.</li></ul> After completing these steps, the new phone number will be added to your sub-account and ready for use. <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Complete A2P Verification</h2>To ensure your SMS campaigns are compliant with industry standards and regulations, we require A2P (Application-to-Person) registration. This process helps improve SMS deliverability and prevents message filtering or blocking by carriers. Follow the prompts on the screen to complete the verification process. Below is a template to help push you through the verification process - Estimated Monthly Volume: 1,000 Opt In Type: Web FormUse Case Categories: Account notifications, delivery notifications, marketing, customer careOpt In Workflow URL: INSERT THE LINK TO YOUR CALENDAR OR OPT IN PAGE WITH YOUR DOMAIN Use Case DescriptionThis number will be used to send appointment information - confirmation &amp; reminder messages to our customers once they have booked an appointment with us on our website and opted-in to receive promotional and notification SMS from us. Message ContentHey Brian! This is [YOUR NAME] from [YOUR COMPANY NAME]. I see that you weren't able to make it to our appointment. You can reschedule here if you'd like: [INSERT CALENDAR LINK] Reply STOP to unsubscribe. Completed Example for MessageHey Brian! This is Steph from the Simple Business Suite. I see that you weren't able to make it to our appointment. You can reschedule here if you'd like: calenderlink.com Reply STOP to unsubscribe.

Update your profile or payment method, manage your domain and more.

In this section, you'll find some of the most common questions we've received about the Simple Business Suite™.